The product includes an instruction manual featuring a convenient QR code for quickly downloading the app. With these resources, you can easily set up your bracelets. You have the option to either use the user-friendly manual or download the app and follow step-by-step instructions.

Yes. If your device is connected to WiFi or cellular data, you can connect with each other – no matter how far away you are.

We accept shipping to PO Boxes, however, we are unable to ship to Military APO/FPO addresses.

It may take 3-5 business days for tracking numbers to appear in the system of the shipping company. Depending on the shipping option you choose, it's possible that the tracking information won't be immediately available, but you can be sure that your shipment is still being delivered normally. Please get in touch with our customer support if your order hasn't arrived after 30 business days (domestic US) or 45 business days (international).

If the order qualifies for cancellation, there is no cancellation fee.

If you have any issues with your order, please contact us via our Contact Form within 07 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.
There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.